Operations Management
11 Pathways • 35 Skills
Operations Management is the art of streamlining and optimizing the processes that turn resources into goods and services. Its purpose is to boost efficiency, enhance customer satisfaction, and trim down costs, making it a cornerstone for businesses aiming to thrive in competitive markets. It's important because it directly impacts a company's ability to deliver quality products on time and keep operations humming smoothly, which in turn keeps customers coming back for more.